Terms of service

Last updated: February 27, 2026

OVERVIEW 

Welcome to Furbies. The terms we, us, and our refer to Furbies. We operate this website and online store, including all related information, content, features, tools, products, and services to provide you with a secure and convenient shopping experience. Our store is powered by Shopify, which enables us to provide our services to you. These Terms of Service describe your rights and responsibilities when using our website and purchasing our products. By visiting, browsing, or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our website or services. 

SECTION 1. ELIGIBILITY AND ACCOUNT

By using our services, you confirm that you are at least the age of majority in your jurisdiction. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to provide accurate, complete, and current information. 

SECTION 2. PRODUCTS

We strive to display our products as accurately as possible. However, product appearance, colors, and packaging may vary depending on your device or screen settings. All product descriptions and pricing are subject to change without notice. We reserve the right to discontinue products or limit quantities at our discretion.

SECTION 3. ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. Orders are only confirmed once payment has been processed and you receive a confirmation email. We may cancel or modify orders due to pricing errors, availability issues, or suspected fraud. Purchases are subject to our Refund Policy. You confirm that purchases are for personal use and not for resale.

SECTION 4. PRICING AND PAYMENTS

Prices are subject to change without notice. The price charged will be the price displayed at checkout. Prices do not include applicable taxes, shipping fees, customs duties, or import charges unless stated otherwise. You agree to provide accurate payment information and authorize us to charge your selected payment method. You are responsible for all applicable taxes and fees.

SECTION 5. SHIPPING AND DELIVERY

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Risk of loss transfers to you once the package is handed to the shipping carrier.

SECTION 6. INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, graphics, and design, is the property of Furbies Pet Store or its licensors and is protected by intellectual property laws. You may use our website for personal, non commercial purposes only. You may not reproduce, distribute, modify, or exploit any content without prior written permission.

SECTION 7. THIRD PARTY TOOLS AND LINKS

Our website may include third party tools or links. We are not responsible for the content, accuracy, or practices of third party websites. Accessing third party websites is at your own risk.

SECTION 8. RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. All purchases are made directly with Furbies Pet Store. Shopify is not responsible for any product related claims, losses, or damages arising from transactions made in our store.

SECTION 9. PRIVACY

Your submission of personal information is governed by our Privacy Policy. By using our services, you acknowledge that you have read and understood our Privacy Policy.

SECTION 10. FEEDBACK

If you submit reviews, comments, or feedback, you grant us a non exclusive, royalty free right to use, reproduce, and publish that content for marketing or operational purposes. You confirm that your feedback does not violate any third party rights.

SECTION 11. ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been submitted.

SECTION 12. PROHIBITED USES

You may not use our website for unlawful purposes or in a way that violates any laws or regulations. You agree not to transmit harmful code, spam, false information, or engage in activities that interfere with website security.

SECTION 13. DISCLAIMER OF WARRANTIES

All products and services are provided as is and as available. We do not guarantee uninterrupted or error free service. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

SECTION 14. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Furbies and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

SECTION 15. INDEMNIFICATION

You agree to indemnify and hold harmless Furbies and its affiliates from any claims, damages, or expenses arising from your violation of these Terms or misuse of our services.

SECTION 16. TERMINATION

We reserve the right to suspend or terminate access to our services at any time if you violate these Terms.

SECTION 17. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

SECTION 18. CHANGES TO TERMS

We may update these Terms from time to time. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

SECTION 19. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us via our store website or email us at furbiescare@gmail.com